Being in debt can be an incredibly stressful experience.
Inkassoregisteret, a fintech company led by Norwegian TV profiles
from Luksusfellen and debt management gurus Lene Drange and
Hallgeir Kvadsheim, saw a critical issue: it took a lot of work to deal with personal debts. Even with the assistance of the Norwegian Labour and Welfare Administration (NAV), it was an inherently
complicated mission. They struggled with hundreds of debt-collecting companies to manage individual debts – a time-consuming and error-prone process.
So, Inkassoregisteret partnered with KOIA to provide NAV's employees with an integrated debt-handling platform to help people manage their debts more efficiently.
Imagine you have envisioned an automated debt register that could positively impact thousands and speed up government work, but the tech barrier stumps you.
This vision required overcoming significant technical and logistical challenges, such as integrations, legal compliance, and data security. Additionally, Inkassoregisteret aimed to contact more than 70 debt collectors on behalf of users, some of whom required API calls, while others needed emails. Managing the volume of emails and processing scanned PDFs with handwritten notes added another layer of complexity.
But in KOIA, we love challenges.