In this exclusive interview, we sit down with Stefan Okstveit, the CEO of Adminflow, to discuss their journey in creating Norway's leading administration platform, their partnership with KOIA, and their plans for the future.

The Nordic Tech Landscape

Q: What's unique about the Nordic tech market?

A: Despite its small size, the Nordic market is fiercely competitive. The landscape has evolved rapidly; just a few years ago, we faced only 2-3 competitors. Today, that number has grown to around 9.

It's a misconception that Nordic countries are all similar. Each market has its unique characteristics. Norway, for instance, benefits from Altinn, a unified platform for all citizens and companies, which gives us a distinct advantage.

User Feedback: The Proof is in the Pudding

Q: How have users responded to the improvements in Adminflow’s platform?

A: The response has been overwhelmingly positive. We're seeing increased upselling opportunities, with customers adopting more modules and increasing their average monthly spending. Our comprehensive platform has carved out a unique position in the market, differentiating us from single-module competitors.

Users appreciate the practicality and functionality of our platform. While we may not be the flashiest option, we pride ourselves on being the most user-friendly and practical solution available.

It’s All About The Sprints

‍Q: How would you describe your cooperation with KOIA?

A: Our partnership with KOIA has been very satisfying. Their professionalism, service-oriented approach, and efficiency have truly impressed me. The high-calibre team at KOIA has consistently delivered outstanding results, making our collaboration seamless and productive.

We've invested several million euros in developing our platform, often working with challenging, short sprints. KOIA has consistently risen to these challenges, showcasing their talent, intelligence, and productivity.

Q: What made KOIA stand out as your development partner?

A: We were seeking a more professional and efficient partner than our previous development team. KOIA fit the bill perfectly. Our two-year collaboration has proven that we should maintain this business relationship for the long term.

Reaping the Rewards of Innovation

Q: How has rebuilding Adminflow’s codebase affected your business?

A: The impact has been transformative. Thanks to the new tech infrastructure, we now boast the best platform in the Norwegian market. Our unique two-way Altinn integration sets us apart, streamlining digital dialogue between businesses, individuals, and public agencies.

When we started Adminflow, we offered a single product. Today, we provide five comprehensive modules, each packed with features. We've built a robust platform that simplifies administrative tasks, handling documentation, signatures, and more. Our goal is to tackle the mundane aspects of administration, allowing our customers to focus on what truly matters.

Future Horizons for Adminflow

Q: What's on the horizon for Adminflow?

A: We're setting our sights on international expansion. Our goal is to extend our reach to English-speaking countries globally, possibly through strategic partnerships. Within the Nordic region, we're likely to start with Sweden, recognising the importance of local connections in new markets.

Responsiveness is Key

Q: What aspect of working with KOIA has been most satisfying?

A: Without a doubt, it's their software development prowess. Their team of full-stack developers and testers has been instrumental in building exactly what we needed. But beyond their technical skills, KOIA's responsiveness and efficiency have been game-changers.

Their ability to provide quick fixes – sometimes within hours – has been invaluable. Being able to tell our customers that an issue they reported yesterday is already resolved is a massive advantage in our industry.

Q: Who would you recommend KOIA's services to?

A: KOIA is an ideal partner for companies that understand and are committed to the long-term process of software development. They're particularly well-suited for SMBs with funding who want to develop smart, innovative, and user-friendly solutions where speed is crucial.

Given KOIA's certification in Norway, they're an excellent choice for companies in the fintech industry. However, I must admit, I'm almost tempted to keep this gem of a partner to ourselves!

‍